Working with TCA: Fiona Stewart

I have worked with TCA since October 2008, initially applying for and securing the post of Clerical Assistant, based at King Street. The post was part time but within a year I had been offered a full time post. On the retiral of the previous Business Administrator, I was offered the post, which I gladly accepted.

My role at the moment is varied; the majority of my time is spent collating stats for the various projects as well as completing quarterly monitoring templates for each of the three ADP areas. I also complete the NHS Waiting Time return on a weekly basis. I enjoy what I do and get some strange looks and responses from staff when my eyes light up at some statistical problem or start talking pivot tables, percentages and ratios! Fiona1

When TCA decided to proceed with the implementation of a new database, I was invited to be part of the design process along with the IT company who built it. This was challenging to say the least, but made a tad more difficult when, only 6 months after having it set up, our funders changed the way in which we were requested to collate information, meaning all the outcome recording data had to be re-entered in the new format. It’s little wonder I have grey hair!

I also line manage and provide support to the three admin staff who make my life a whole lot simpler by being so efficient.

TCA as an agency has taught me so much regarding the effects that substance misuse has on, not only the primary client, but the wider family circle, working relationships and finances. I admit now to being a bit “green around the gills” regarding substance misuse, stereotyping the homeless, vagrant person as the most likely visitor to our agency.

After learning of the devastating consequences that alcohol can cause within families, I decided that it was time for me to train as a Volunteer Counsellor with TCA. I have seen quite a few clients since my training finished in September 2013 and am currently working towards completing my portfolio.

In my spare time, outwith TCA, my main activity is walking our two dogs and, if time allows, I have two or three books on the go! This is such a sedate lifestyle compared to when I used to swim (Broughty Ferry to Tayport and Bridge to Bridge spring to mind), play badminton, squash and tennis. My excuse is that there are not enough hours in the day to do all this but as ages catches up too, perhaps this is just as well.