Befriending can help someone who may still feel isolated after completing their counselling journey and feel they would benefit from support to maintain a healthier lifestyle. The befriender’s role is to work collaboratively with the service user after completing one days training at TCA. There is also an online course for volunteer befrienders, which is optional and further training is ongoing. The befriender will need to commit to three to four hours per week to the befriendee and attend regular supervision at TCA. This will be available for up to a year or when the befriending comes to a close.
Befrienders are required to adhere to TCA policies regarding confidentiality, child protection, vulnerable adult and lone working. Boundaries are important to befriending and the following skills to consider are building relationships, effective communication skills, understanding values and developing resilience.
Young Person’s Mentoring: PlusOne and LinkUp projects
The training covers the youth work approach to working with young people and looks at the issues that are affecting young people. We focus on what mentoring involves and the kind of skills and knowledge that mentors should have. This includes GIRFEC (Getting it Right for Every Child), lone working, data protection and child protection. All volunteers have to complete an application form, PVG form and have two references before they begin working with young people. Ongoing training opportunities are offered as part of the mentoring experience.
SQA Customised Award in Peer Mentoring and Support (CAPMS)
The CAPMS training has been specifically designed to prepare experienced service-users, clients and/or ex-clients to participate in our volunteering opportunities. It is an SQA accredited programme, delivered in a group setting, usually over a 12-week period with one session per week. It is made up of seven units including:
- establishing a positive relationship with individuals
- respecting and supporting individuals to maintain their safety and wellbeing
- supporting individuals to prepare and develop an action plan in order to achieve their goals
- supporting individuals to implement and review their action plan
- interacting with individuals using a range of telecommunications
- supporting individuals to identify and access other appropriate services
- providing appropriate additional support to individuals who are distressed.
Through facilitated discussion, role play, exercises and case studies, the programme gives potential peer mentors the opportunity to practise their mentoring skills, in addition to providing them with the information, knowledge and tools to perform their role effectively and safely.
The materials used throughout the course are designed to be as user-friendly and accessible as possible. The language used is straight-forward, non-jargonised and clear. Importantly, our experienced trainers create a comfortable, supportive and safe learning environment.