TCA Quality Award renewal

The TCA has recently had its Scottish Mentoring Network (SMN) Quality Award renewed. We are pleased to announce that we are the first organisation in Scotland to be re-accredited with this award.

Following changes made by the Mentoring and Befriending Foundation to the method of assessments and cost structures associated with the Approved Provider Standard Award, the Board of Scottish Mentoring Network (SMN) decided that it was time to review what kind of quality award was now required in Scotland.Scottish Mentoring Network logo

Whilst there are some similarities in the provision of mentoring and befriending services it is clear that mentoring covers a wider spectrum of projects from dealing with vulnerable groups, through to schools, colleges and universities as well as the public sector and business.

The Quality Award applies only to mentoring projects and takes account of the range of projects covered by members of the SMN. The SMN Quality Award is an externally assessed evaluation of the Mentoring services offered by TCA. It is a great way to demonstrate TCA are a leading provider of services in your Scotland.

The award is assessed externally and is valid for three years. TCA achieved the award in 2012 and is the first organisation in Scotland to be reaccredited.

Mark Harris, Operations Manager said:

“Achieving the quality award demonstrates that TCA and its mentoring services has the management expertise, highly trained mentors, processes and resources to deliver a consistently high quality service.

“Referrers, clients, volunteers and peer mentors can expect a dynamic experience and quality service throughout their involvement with TCA mentoring.”